# B2B Dealer Ordering System > No more phone and WhatsApp chaos: let dealers order online 24/7 with their own prices and stock, with orders flowing straight into your ERP. Category: E-Commerce Solutions When dealer orders come in by phone and message, the phone keeps ringing after office hours, a photographed WhatsApp order is unreadable, the wrong discount gets applied and out-of-stock items get sold. The result is errors and lost time. With a B2B dealer ordering system each dealer orders from their own account with their assigned prices and discounts, seeing live stock, and tracks their own balance and order history. Designed for manufacturers, wholesalers and distributors, the system frees your sales team from typing up orders and puts them back to selling. ## How we work with you We study your dealer structure, price lists and approval processes. We build the system, migrate your dealers and products and set up account and stock sync with your ERP. We train your dealers and support them from the very first orders. ## What we can do for you - Dealer accounts, price lists and discount groups - Account balance, order history and approval flow - Account, stock and order sync with ERP / accounting - Mobile-friendly quick order screen and Excel order upload Highlights: - Your dealers place their own orders around the clock - Less phone and WhatsApp traffic - Each dealer sees their own prices and balance - Orders drop straight into your ERP ## FAQ ### Will our dealers find the B2B ordering system hard to use? We design the screens to be simple, with users who don’t spend all day at a computer in mind. With a quick order screen, Excel order upload and mobile support, your dealers order without changing their habits, and we train them at the start. ### Can each dealer have their own prices and discounts in the B2B system? Yes. You set price lists, discount groups and, where needed, dealer-specific terms; each dealer sees only the prices that apply to them and live stock after signing in. Wrong prices and unnecessary phone calls disappear. ### Can B2B orders go through approval before they are processed? Yes. Orders can be processed directly or go through your sales team’s approval first; we design the approval flow together around how you work. You stay in control while the workload goes down. ### Can dealers see their account balance and order history in the B2B dealer ordering system? Yes. Each dealer sees their account balance, open orders and past orders from their own account; with an ERP connection, the figures come through from there and stay current. Calls asking “what’s my balance, where’s my order?” drop away, and your accounts and sales teams can breathe again. ### What determines the price of a B2B dealer ordering system? The price depends on how complex your dealer and pricing structure is, your approval flows, the scope of the ERP integration and any extra modules you want. Once we have clarified your needs together, we give you a fixed, written quote. You know from the outset what you are paying for, with no surprises. ### How long does it take to launch a B2B dealer ordering system? The timeline depends on the scope, on how ready your product, price list and dealer data are, and on the ERP integration. Once the scope is clear, we share the schedule stage by stage in writing with the quote. Knowing what will be ready at each stage, you can prepare your dealers for the switch in advance. ### How do we move our dealers from phone orders to the B2B ordering system? We recommend a step-by-step switch rather than a big bang: first a trial with a few dealers, then refinements based on their feedback, then opening it to everyone. We prepare dealer accounts in advance and stay close during the first orders. Dealers adopt the system through their own experience, and the switch stays calm and under control. ### Are our prices and account data safe in the B2B dealer ordering system? The system runs over an encrypted connection; each dealer signs in to their own account only, and within your team you decide who sees what with role-based permissions. We work with regular backups and a foundation that is kept up to date. Your commercial data stays with the people who need to see it. Source: [https://mail.zenelit.com/b2b-dealer-ordering-system?hl=en](https://mail.zenelit.com/b2b-dealer-ordering-system?hl=en)